Privacy
This page summarises, in plain English, how we handle personal data. Our privacy notice sets out the detail, and you can ask us about your data at any time.
Last updated
Draft (F27): Our roles: controller for website visitors, enquirers, marketing contacts and job applicants (and Averra users once it launches); processor when Prime Assist handles patient calls for a practice.
Our roles
[TO CONFIRM: where we are controller, and where we are processor]
Data processing agreements
Customers can have a data processing agreement with us, setting out how we process personal data on their behalf.
Draft (K9): Where data is processed, and the safeguards for any transfer outside the UK (for example the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses).
Where data is processed
[TO CONFIRM]
Retention, rights and contact
You have rights over your personal data, including to see it, correct it, have it erased and object to how it is used. Our privacy notice explains how to use them.
Draft (D1): Privacy contact, and the data protection officer if one is appointed (K14); retention periods.
[TO CONFIRM: privacy contact or data protection officer, and retention periods]
Related documents
Draft (F27): Product privacy notices for Prime Assist and Averra, to be written.
Prime Assist privacy notice; Averra privacy notice.