Biography
Most technology is still built for people who already find it easy. Omid builds for everyone else: the patient who speaks a different language from their doctor, the person who struggles with apps and websites, the caller who rings when no one is free to answer. He measures AI by how many people it reaches.
He has started where barriers cost the most: healthcare. Prime Assist, Gateway Global's AI voice infrastructure for healthcare, answers patient calls in the caller's own language and changes language with them partway through a call. His goal is that everyone can speak to their care provider in their own language, and that language is never the reason someone goes without care.
For Omid, technology that reaches everyone also has to be safe and sustainable. At Gateway Global, people review the AI output that matters, and consequential decisions about people stay with people. The company's Prime Edge AI decides where each AI request is answered: on the device, or in the cloud only when needed. Gateway Global is committed to net zero across Scopes 1, 2 and 3 by 2045 at the latest.
An engineer by background, Omid has been a technology entrepreneur since 2014, and his first company grew into a Microsoft partner. He has spent his career in cloud infrastructure, cybersecurity and applied machine learning, and he filed his first patent at eighteen. Gateway Global has since filed three UK patent applications.
He also works to make it easier for smaller UK companies to bring safe AI into the NHS. In 2026, Gateway Global submitted written evidence to the House of Lords Science and Technology Committee on why UK small businesses find it hard to deploy technology into the NHS.
Omid is a finalist in three categories of the Global Innovator Awards 2026: Emerging Founder of the Year, Co-Founding Team of the Year and UK SME Global Expansion. The winners are announced on 16 November 2026.
“Technology isn't finished until the people who find it hardest can use it. That is the test I set for everything we build.”
Omid ArbabFounder and Chief Executive Officer