# Vulnerability disclosure

If you think you have found a security vulnerability in something we run, please tell us at security@gateway-global.co.uk. We welcome reports and will work with you to fix what you find.

Last updated 23 September 2026

## Scope

gateway-global.co.uk, prime-assist.co.uk and averrahealth.ae.

## Out of scope

- Social engineering.
- Denial of service.
- Physical attacks.
- Third-party services.

## How to report

Email [security@gateway-global.co.uk](mailto:security@gateway-global.co.uk) with the steps to reproduce the issue, its impact, and any proof of concept.

Access no more data than you need to show the issue, and delete anything you obtain.

## Our commitments

- We keep you updated while we investigate.
- We fix issues according to their severity.

## Rewards

We do not run a bug bounty programme.

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Source: https://gateway-global.co.uk/trust/vulnerability-disclosure/
Updated: 2026-09-23