# Healthcare and NHS development

We build software and AI to the standards NHS and private hospitals expect, with clinicians in the team. We manage clinical risk under DCB0129 as the manufacturer, with our own Clinical Safety Officer.

Last updated 26 September 2026

## What we build

- **Clinical workflow tools.**
- **Patient communication**, including voice AI.
- **Data platforms.**
- **AI assistants** for staff.

## Standards we work to

We are the manufacturer under DCB0129, and our Clinical Safety Officer leads our clinical risk management. Our status against each standard is stated exactly.

| Standard or scheme | Our status |
| --- | --- |
| DCB0129 | Prime Assist has a clinical safety case under DCB0129 |
| ICO registration | Registered with the ICO, the UK data protection regulator, registration number ZB592265 |
| WCAG 2.2 AA | Our target for this website |
| EU AI Act transparency (Article 50) | We tell people when they are dealing with AI: our voice agents say so at the start of every call, chat assistants label themselves, and AI-generated content we publish is labelled where relevant. |

## Clinicians in the team

Our clinicians work with our engineers from the first design, and our Clinical Safety Officer signs off the clinical safety of what we build.

[Meet the team](https://gateway-global.co.uk/team/)

## For NHS and private hospitals

NHS and private hospitals get the same clinical safety process.

## Our policy work

In 2026 we submitted written evidence to the House of Lords Science and Technology Committee on why UK small businesses find it hard to deploy technology into the NHS.

[Read our House of Lords evidence](https://gateway-global.co.uk/insights/policy/house-of-lords-evidence/)

## Questions people ask

**Can you provide a clinical safety case?**

Yes. As the manufacturer we manage clinical risk under DCB0129, and our Clinical Safety Officer signs off the clinical safety case.

**Do you support our DCB0160 work?**

Yes. Our clinical safety for AI you deploy service helps the deploying organisation with its DCB0160 work: checking the supplier's evidence, writing the safety case and hazard log with you, and reviewing safety after go-live and at every change. Your accountable officer and Clinical Safety Officer sign it off.

## Build it to healthcare standards.

[Talk to our clinical and engineering team](https://gateway-global.co.uk/contact/engineering/) [Clinical safety for AI you deploy](https://gateway-global.co.uk/services/clinical-safety-for-ai/)

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Source: https://gateway-global.co.uk/services/healthcare-and-nhs/
Updated: 2026-09-26